Kooler Dawg Frequently Asked Questions

Typically, our products are shipped within 3-5 business days. 

RETURN & REFUND POLICY

Thank you for shopping at Kooler Dawg.

We offer a refund and/or exchange on your product within the first 30 days of your purchase. If 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.
• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
• A 30% re-stocking fee will be deducted from the refund.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@mykoolerdawg.com.  We will provide you with the address to return your item.   

Partial refunds are granted (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 30 days.

Adding a drain to your cooler is a simple DIY project.   See video below for details on how to add a drain to your beloved cooler.

That's a great question and we have the answer!

Our small Kooler Dawg fits best with the following cooler brands, which carry coolers 48-52 quarts in size.

• Igloo
• Coleman
• Kodiak
• Rubbermaid

We recommend using the large Kooler Dog with the following cooler brands, which have coolers 72- 86 quarts in size.

• Igloo
• Coleman
• Kodiak
• Rubbermaid

We've got you covered.

If you have a Yeti or RTIC cooler, we have an adapter which will be releasing in the very near future that connect your Kooler Dawg to your Yeti or RTIC cooler.

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The Kooler Dawg installs by unscrewing your cooler's existing drain plug and twisting the Kooler Dawg directly into the drain opening. No tools or permanent modifications are required. At Kooler Dawg, we've designed it for a secure, leak-controlled fit that takes just seconds to set up.

The Small Kooler Dawg is ideal for coolers around 48 quarts or larger. It fits most standard outdoor and travel coolers commonly used for camping, tailgating, and beach trips. Always check your cooler's drain size before purchasing to ensure proper compatibility.

Yes, you can use the Kooler Dawg Converter to adapt larger drain openings found on YETI, RTIC, and similar premium coolers. The converter installs quickly and allows the Kooler Dawg to securely attach without replacing your existing equipment or hydration system.

You adjust the water flow by tightening or loosening the Kooler Dawg at the drain connection. Tighten it for larger dogs to reduce flow, or loosen it for smaller pups to allow easier drinking. This gives you full control over hydration based on your dog's needs.

The Small Kooler Dawg is designed for 48+ quart coolers, while the Large Kooler Dawg fits 84+ quart coolers used on extended trips or group outings. The Large version is better suited for bigger dogs, multi-dog households, or longer outdoor adventures requiring more water capacity.

Kooler Dawg provides fresh, clean water directly from your cooler, eliminating shared bowls that can get dirty or tip over. It's ideal for camping, tailgating, and beach trips where hygiene and convenience matter. At Kooler Dawg, we help owners monitor hydration hands-free all day long.

Yes, Kooler Dawg is especially useful in hot climates like Texas, where dogs need consistent access to cool, clean water during outdoor activities. Filling your cooler with ice keeps water refreshingly cold throughout the day, even during summer tailgates, camping trips, or beach outings.

Yes, the Large Kooler Dawg is well-suited for multi-dog households and group outings where steady hydration access is essential. Its adjustable flow and larger cooler compatibility make it practical for managing hydration needs across several dogs during extended outdoor adventures.

Each Kooler Dawg kit includes all components needed for installation, clearly labeled on the package insert for easy identification and setup. Everything is designed to work together right out of the box, so you can start providing fresh water to your dog immediately.

Yes, the Kooler Dawg can be easily unscrewed from the cooler drain and your original drain plug reinstalled. This makes it convenient to switch between regular cooler use and outdoor trips with your dog without any permanent changes to your cooler.

Kooler Dawg has been offering this dog hydration product since 2007, and the family-owned business has been operating since 1984. All products are manufactured in the U.S., and we guarantee the product works and that dogs will love it.

Many dog owners rely on shared bowls that get dirty, tip over, or run out of water quickly during outdoor trips. Others let dogs drink from unsafe sources like lakes or puddles. At Kooler Dawg, we recommend a clean, controlled hydration solution to keep pets safe and hydrated all day.